UX Design Can Drive Significant Financial Impact
When companies invest in UX Design, they can save millions of dollars each year by reducing user errors through simple usability improvements and increased ease of learning.
This isn’t a fairy tale – watch our short video below to learn more about calculating the financial benefits of an improved User Experience.
Try the calculation for yourself
Are you curious to estimate the cost of your current User Experience? Or have you recently improved a User Experience and want to calculate the future financial benefits? Use these formulas below.
Calculating the Cost of a Poor User Experience
(Average Number of Errors per Week) x (Time to Fix in Hours) x (Number of Employees) x (Employee Rate of Pay per Hour)
Calculating the Cost Savings of an Improved User Experience
(Time Saved in Hours) x (Number of Employees) x (Employee Rate of Pay per Hour)
Leveraging these Metrics for Stakeholder Support
In an enterprise environment, the best way to gain support for UX Design initiatives is to start talking numbers. Before your next project, try calculating the estimated financial impact and see how quickly the conversation changes from “Why should we do this?” to “How quickly can we do this?”.